Cosmetic consultations
Considered treatment, starting with you.
Consultations are led by Kirby Shannon, a Registered Nurse and clinical trainer with more than ten years in cosmetic practice. The aim isn't to change your face — it's to understand what matters to you, explain what's realistic, and leave the decision with you.
Areas we assess
Tell us your concern. We'll talk through the options.
Lines & facial movement
How sun, time, habits and genetics shape facial lines as skin ages, and what skincare, skin treatments and an assessment can and cannot offer.
Learn moreFacial shape & proportion
How the face changes with age, why skin gradually loosens, what skin devices can and cannot do, and when another opinion may help.
Learn moreLips & perioral area
How lips and the skin around the mouth change with sun and age, warning signs, daily lip care and skin treatment options.
Learn moreUnder-eye & mid-face
Why dark circles, puffiness and under-eye shadows happen, what skincare can and cannot do, and when referral or no treatment fits.
Learn moreSkin quality & hydration
Why skin looks dull, dry or crepey, how barrier and collagen change, and what facials, peels and devices can and cannot do.
Learn moreReview & correction
A second opinion after a cosmetic skin procedure elsewhere: what to bring, why waiting can help, who else can help, and when to seek urgent care.
Learn more
Treatment is only offered where clinically appropriate following an individual assessment. Results vary and cannot be guaranteed.
Your consultation
Trained to assess first — because that's what we teach.
As a clinical trainer, Kirby teaches other clinicians that the most important part of any cosmetic treatment happens before it starts. Your consultation covers:
- Medical history, medications, allergies and previous treatments
- Facial anatomy, skin quality and how your skin has changed over time
- Your goals — and whether they're realistic for you
- Risks, side effects, recovery time and what to expect
- Costs, likely number of appointments and ongoing maintenance
- Alternatives, including skin treatments or no treatment
Safety & aftercare
Experience matters most when something needs care.
Complication prevention and management is a core part of the training Kirby delivers to other clinicians. At Oak, that means documented consent, careful technique, clear written aftercare and a follow-up arrangement after treatment.
If you have concerns after treatment — at Oak or elsewhere — contact the clinic and we'll arrange a clinical review.
Why do I need a consultation first?
Suitability depends on your health, skin and goals, so options, risks, recovery and costs are discussed in person with a registered practitioner once you've been assessed. Cosmetic consultations are for adults aged 18 and over.
Is a doctor involved?
Oak is a doctor-led clinic. Your clinician works within a medical team and will explain who is involved in your care at your consultation.
Are there risks?
All cosmetic procedures carry risks, including bruising, swelling, asymmetry, infection and, rarely, more serious complications. Your clinician will explain these in detail and how they're managed.
How long do results last?
This varies between individuals and treatment types. Your clinician will give you a realistic range based on your assessment.
What if I'm unhappy after treatment?
Contact the clinic. You'll have a follow-up arrangement with your clinician, and concerns are reviewed and managed clinically.